Service Area: Compliance & Regulatory
Client Type: Portfolio Company
Service Provider Type: Supply Chain Technology Firm
Industry: Information Technology Managed Care Services
An IT firm that serves the mid-size and enterprise market needed compliance help around HIPAA laws
The IT firm had a lot of clients with a large customer base in the healthcare/medical industry. They had accumulated a large amount of sensitive information from their clients that had become an afterthought when servicing the customer.
The firm’s internal legal team is lean, and they didn’t have time to tackle this issue. They contacted BluWave asking us to connect them to a compliance firm that could help them do an internal audit on customer data.
We immediately tapped our network for a short list of exact-fit solutions. We knew just who to turn to for this mixed bag of regulatory challenges, having worked with third parties that completed similar projects for other companies.
The firm selected one of the service providers we shared, kicking off their audit to ensure HIPAA compliance. They accelerated the company’s process, freeing up internal resources to focus on other pressing matters while ensuring that they weren’t legally exposed to any privacy issues.
When the engagement was completed, the client asked us for opportunities to continue working with the third-party firm.
Our Primary resources have shown an exceptional level of knowledge in preparing us.
Their assistance made all the difference and allowed us to be extremely successful in preparing our policies.
They went well above expectations in answering questions, performing the work requested and being flexible with our schedules as we coordinated all of our teams availability. They were extremely detail-oriented and very organized throughout the entire initial period. We are looking forward to continuing our work with them.-General Counsel at the Company