Privacy Policy

BluWave’s Privacy Policy

BluWave (“BluWave”, “we”, “our” or “us”) understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits BluWave.com (the “Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with BluWave’s obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your first use of a BluWave Site is deemed acceptance of BluWave’s Privacy Policy. If you do not accept and agree with this Privacy Policy, you must stop using the BluWave Sites immediately. We may change this Privacy Policy from time to time. Any changes will be immediately posted on the BluWave Sites. We recommend that you check this page regularly to keep up-to-date. Do not continue to access or use the BluWave Sites if you do not agree to the updated Privacy Policy.

1. About BluWave

BluWave and is headquartered in Nashville, Tennessee.

2. What Does This Privacy Policy Cover

This Privacy Policy applies only to your use of the BluWave Sites. The BluWave Sites may contain links to other websites. Please note that we have no control over how your personal data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any personal data to them.

3. Personal Data

Personal data means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data or under certain privacy regulations a natural person’s household.

4. Your Rights

Under certain circumstances, you may have the following rights related to your personal information:

(a) The right to be informed about BluWave’s collection and use of your personal data, including the categories of personal information collected and the sources of that information;

(b) The right of access to the personal data BluWave holds about you (please contact us using the details in Section 14);

(c) The right to correct any personal data we hold about you if it is inaccurate or incomplete (please contact us using the details in Section 14);

(d) The right to be forgotten (i.e., the right to ask BluWave to delete your personal data);

(e) The right to restrict (i.e., prevent) the processing of your personal data;

(f) The right to data portability (obtaining a copy of your personal data to re-use with another service or organization);

(g) The right to request deletion of certain information collected from you;

(h) The right to know what personal information is shared and to whom;

(i) The right to limit the use and disclosure of sensitive personal information; and

(j) The right to object to BluWave using your personal data for particular purposes. In certain circumstances we may not be able to stop using your personal data, if that is the case, we’ll let you know why.

If you have any cause for complaint about BluWave’s use of your personal data, please contact us using the details provided in Section 14 and we will do our best to solve the problem for you.

5. Personal Data Collected By BluWave

Depending upon your use of the BluWave Sites, we may collect some or all of the following personal data from you:

  • Name
  • Email address
  • Telephone number
  • Job title
  • Business/company name
  • Industry
  • City and State
  • Country
  • IP address

Information You Provide to Us

The information we collect on or through our website may include:

  • Information that you provide by filling in forms or inputting data on our website.
  • Records and copies of your correspondence, if you contact us.
  • Details of transactions you carry out with BluWave and fulfillment of your orders.
  • Your search queries on the BluWave website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use of the BluWave website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service.

We also may collect personal information from other sources: Some of the sources listed include publicly available database data, social network information and from marketing partners.

  • Social Network Information
  • Joint Marketing Partners;
  • Publicly available databases

6. How We Use Your Personal Data

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights. For more details on security see Section 8, below.

Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g., by subscribing to emails), because it is in our legitimate interests, or for the establishment, exercise, or defense of legal claims. Specifically, we may use your data for the following purposes:

  • Providing and managing your access to the BluWave Sites;
  • Personalizing and tailoring your experience on the BluWave Sites;
  • Supplying our products and services to you (please note that we require your personal data in order to enter into a contract with you);
  • Personalizing and tailoring our products and services for you;
  • Replying to emails from you;
  • Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking the unsubscribe link at the bottom of any of the emails);
  • To fulfill any other purpose for which you provide it;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • To notify you about changes to any products or services we offer or provide;
  • In any other way we may describe when you provide the information;
  • For any other purpose with your consent
  • Market research;
  • Analyzing your use of the BluWave Sites and gathering feedback to enable us to continually improve the BluWave Sites and your user experience.

With your permission and/or where permitted by law, we may also use your data for marketing purposes, which may include contacting you by email with information, news and offers on our products, services, and events. We take reasonable steps to ensure that we protect your rights and comply with our legal obligations. By subscribing to our emails, we assume you are a business user and have an interest in the business content that we supply, even if you choose to use a personal email address.

7. What Analytic Tools Does BluWave Use

In order to understand the navigational trends on the BluWave Sites we use third-party analytics tools, which collect information that your browser sends when you visit a BluWave Site. Here are tools that we use and links to their privacy policies:

8. Where and How Do We Store Your Personal Data

We only keep your personal data for as long as we need to to use it as described above in Section 6, and/or for as long as we have your permission to keep it.

The BluWave Sites are hosted in the United States and are governed by United States law. If you are using the BluWave Sites from outside the United States, please be aware that your personal data will be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. You are deemed to accept and agree to this transfer by using the BluWave Sites and submitting personal data to us.

Data security is important to BluWave, and to protect your data we have taken suitable measures to safeguard and secure personal data collected through the BluWave Sites. BluWave also regularly evaluates and upgrades its security measures to ensure secure processing of personal data. No data transmission over the Internet can be guaranteed to be completely secure; accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.

9. Personal Data Sharing and International Transfer

For the purposes described in this Privacy Policy, we use the services of various contractors, mainly digital service providers and trusted partners. These contractors process specific categories of personal data on our behalf to help us organize events, store data, analyze and organize data, provide support services, and perform customer engagements. With each of these contractors we have contractual agreements which ensure that your personal data is protected and that the processing of personal data is limited to the minimum necessary to perform the contracted services. We require that our contractors do not process your data for other than stated purposes.

We make reasonable efforts to ensure that all the entities with whom we are working store your personal data in safe locations and implement appropriate security measures.

Some of the contractors are third parties who are not intended to process the personal data but may have access to it upon fulfilling their tasks or interacting with us, such as technical maintenance companies, financial or legal auditors.

We may also provide personal data to third parties in the following situations:

  • to public authorities, auditors or institutions authorized to conduct inspections or audits of BluWave. Such public authorities or institutions may be relevant data protection authorities or authorities for consumer protection;
  • to comply with a legal requirement, court order, or governmental or regulatory request; or to protect the rights and assets of BluWave or other entities or people;
  • to third-party acquirers, if BluWave’s business would be subject to a change of control or other similar procedure or acquisition and your personal data would be part of the transaction;
  • for the processing purposes described to you above, we may share your personal data with subsidiaries of BluWave (currently located in India, Ireland, Japan, the United States, the United Kingdom, and Belarus) and each such BluWave subsidiary will be under the direction of BluWave.

All the information you provide may be transferred or accessed by entities around the world. BluWave uses approved Model Contractual Clauses GDPR Model Contractual Terms for the international transfer of personal information collected in the European Economic Area and Switzerland.

10. What Happens If Our Business Changes Hands

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

11. How Can You Control Your Data

In addition to your rights set forth in Section 4, when you submit personal data via a BluWave Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your personal data for direct marketing purposes (including the ability to opt-out of receiving emails from us, which you may do by unsubscribing using the links provided in our emails and at the point of providing your details).

12. Your California privacy rights

California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for such third parties’ direct marketing purposes. If you are a California resident and would like to make such a request, contact us by email at [INSERT].

With regard to the California Consumer Privacy Act (“CCPA”) please be advised that BluWave will not sell your data to any third parties, California Law requires that we allow you to opt out of the sale of your personal information.

If you are a California Consumer you have certain rights under the CCPA: Consumers have the right to request access to personal information. They can make this request for free twice per year.

1.Right of Access

Upon receiving an access request, you must provide the necessary information in a portable and easily accessible format, normally within 45 days of the request. Upon receiving your request and confirming your identity, we will disclose to you:

  • The categories of personal information the business collects about the consumer
  • The categories of sources of the consumer’s personal information
  • The business or commercial purpose for collecting or selling the consumer’s personal information
  • The categories of any third parties with whom the business shares the consumer’s personal information
  • The specific pieces of personal information collected about the consumer
  • Information about the sales or disclosures of consumer personal information for a business purpose

2. Right to Deletion

Consumers have a right to request the deletion of personal information that the business holds on the consumer. However, this right does not apply where the business needs to retain the personal information to do any of the following:

  • Provide goods or services to the consumer
  • Detect or resolve issues security or functionality-related issues
  • Comply with the law
  • Conduct research in the public interest
  • Safeguard the right to free speech
  • Carry out any actions for internal purposes that are compatible with the context in which the consumer provided it or that the consumer might reasonably expect

3. Right to Non-Discrimination

Consumers have the right not to be discriminated against for having exercised their rights under the CCPA. In particular, the business may not:

  • Deny the consumer goods or services
  • Charge the consumer different prices for goods or services, whether through denying benefits or imposing penalties
  • Provide the consumer with a different level or quality of goods or services to the consumer
  • Threaten the consumer with any of the above

To exercise the CCPA consumer access, portability or distribution rights described above, please submit a verifiable complaint by either:

  • Calling us at number +1-615-588-4010; or
  • Emailing us at privacy@bluwave.net.

Only you or a person authorized to act on your behalf may make a request. You may also make a verifiable request on behalf of your minor child.

Consumers may only request access or data portability twice within a 12 month period. The verifiable complaint must contain:

  • Sufficient information to allow us to verify that you are the person about whom we collected the personal information or otherwise an authorized representative of such person;
  • Describe you request in sufficient detail to allow us to understand, verify and respond to your request.

We will only use the personal information provided with the consumer request to verify the consumer’s identity (compliant).

13. Other State Privacy Rights

Colorado, Connecticut, Virginia, and Utah each provide their residents with rights to:

  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Data portability.
  • Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

  • Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
  • Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights or to appeal a decision regarding a consumer rights request, please submit a verifiable complaint by either:

  • Calling us at number +1-615-588-4010; or
  • Emailing us at privacy@bluwave.net.

14. BluWave’s Use of Cookies and Web Beacons

BluWave Sites may place and access certain cookies on your computer or device. We use cookies to facilitate and improve your experience on the BluWave Sites and to provide and improve our products and services.

A cookie is a small text file that is stored in on a computer either temporarily for that session only or permanently on the hard disk (persistent cookie). Cookies provide a way for the BluWave sites to recognize you and keep track of your preferences.

BluWave uses the following cookies:

  • Session Cookie: A session cookie contains information that is stored in a temporary memory location and then subsequently deleted after the session is completed or the web browser is closed. This cookie stores information that the user has inputted and tracks the movements of the user within the website.
  • Persistent Cookie: A persistent cookie is a data file capable of providing websites with user preferences, settings and information for future visits. Persistent cookies provide convenient and rapid access to familiar objects, which enhances the user experience.
  • Analytics Cookie: An analytics cookie is a cookie placed by analytics software provided by a third party. An analytics cookie allows a website to monitor users of the website and the frequency with which they visit the website.
  • Geo-targeting Cookie. A geo-targeting cookie establishes the location from which the user accesses the website.

You may stop BluWave’s use of cookies at any time by configuring your browser settings. All modern internet browsers provide the option to change cookie settings. Such settings are most often located in the “Preferences” menu or “Options” section of your browser.

Some web browsers may transmit “do not track” signals to websites with which the web browser communicates. The BluWave Sites do not currently recognize or respond to “do not track” signals.

BluWave sites may also utilize web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) on certain pages of the Site. Web beacons are small electronic files that permit the BluWave, for example, to count users who have visited those pages and for other related website statistics.

15. Contacting BluWave

If you have any questions about the BluWave Sites, this Privacy Policy, or to exercise your rights under Section 4 (bar withdrawing from marketing emails – as described above), please contact BluWave by email at privacy@bluwave.net or by phone at +1-615-588-4010. Please ensure that your inquiry is clear, particularly if it is a request for information about the data we hold about you.