Voice of Customer Process: Methodologies for Better Service
Customers shape the success of your business. Their feedback, preferences and expectations guide your strategies, refine your services and bolster your bottom line. Enter the world of the Voice of Customer (VoC). This indispensable tool – often part of a specialized commercial due diligence project – empowers you to tap into what your customers desire and […]
Business intelligence and analytics is a key facet of modern-day business building. “BI gives you the ability to dig deeper in to all the operations of your business to track KPIs and other metrics, which can then help you steer your business,” says Houston Slatton, BluWave’s head of technology. Leaders at private equity firms, portfolio […]
What To Do When Your Service Provider is at Capacity
Connecting with a service provider you can trust is like looking for a great dentist. Once you find “the one,” you wouldn’t put your teeth in anyone else’s hands. The same goes for your business. After a successful engagement with a trusted third party, you save a lot of time by contacting them directly the […]
The Road to AI Implementation: Strategic Planning, Data Management, Cybersecurity
What’s worse than not implementing artificial intelligence tools into your business? Implementing them without a plan. While it might feel like you’re falling further behind competitors every day you’re not adding AI to your tech stack, you’re better off waiting a little longer to get it right. Rushing out a half-baked product will only cause […]
Professional Healthcare Recruiters: Specialized Human Capital Resources
The healthcare industry is in a constant state of flux. It’s a field that requires a dedicated workforce to manage patient care effectively. With the growing demand for healthcare services, the need for specialized professional healthcare recruiters has never been higher. Especially in areas such as multi-location healthcare services and chief medical officer searches, both […]
Unlocking Organizational Success: The Role of Leadership Coaching
Effective leadership lies at the heart of any successful business. The ability to guide, motivate and inspire teams is what separates great leaders from the rest. But these skills don’t just appear overnight; they require nurturing and development, which is where leadership coaching comes into play. Leadership coaching serves as a compass for potential leaders, […]
Navigating Executive Team Assessments: A Brief Guide
Understanding your executive team’s dynamics, strengths and areas for development is pivotal to your company’s success. Executive team assessments can play a crucial role in this understanding, aligning the leadership team’s skills, behaviors and performance with the strategic goals. If you’re considering an executive team assessment, BluWave is equipped to connect you with top-tier resources […]
Streamline Your Business-Building Processes with the BluWave Alpha Center
At BluWave, we understand the challenges that proactive business leaders face in finding and engaging with top-tier service providers. That’s why we’re excited to introduce the BluWave Alpha Center, a cutting-edge portal designed to streamline your third-party sourcing, project management and data insights processes. This AI-driven platform empowers private equity firms, portfolio companies, and private […]
The Power of AI, Data Analytics in IT Due Diligence
In today’s interconnected business landscape, a company’s value and performance are largely influenced by its technological prowess. That’s why IT due diligence is an essential component of any business transaction. IT due diligence is a key aspect of mergers and acquisitions, focusing on a comprehensive review of a company’s IT infrastructure, software, data management and […]
Marketing due diligence is the thorough analysis and evaluation of a company’s marketing strategy, with the goal of identifying strengths, weaknesses and opportunities for improvement. Conducting proper marketing due diligence can be the tipping point toward increased profits. Digital marketing due diligence, an integral component, focuses on the company’s online presence and digital strategy. Expert […]
In the Know: Make Confident Investments with Commercial Due Diligence
In an increasingly competitive private equity landscape, mastering commercial due diligence is integral to success. It offers a clear picture of potential investments, allowing firms to mitigate risks and assess value more accurately. Our latest In the Know video explores how specialized service providers can help enhance your commercial due diligence process. Partnering with a […]
Maximizing Customer Retention: Strategies for Loyalty, Long-Term Relationships
What is Customer Retention? Customer retention measures how well a business maintains its customer base over a specific period. It’s an important metric because it is often more cost-effective to retain existing customers than acquire new ones. When customers consistently choose your brand over competitors, they bring repeat business, provide valuable feedback and often become […]
BluWave Receives $14 Million Strategic Growth Investment led by Highmount Capital to Scale Market Network Platform for Private Equity Services NASHVILLE, Tenn. (October 29, 2025) – BluWave, the leading market network platform connecting private equity firms and their portfolio companies with top-tier boutique professional service providers and interim executives, today announced the close of a […]
In private equity, the CFO role is a pressure point. The person in that seat determines how quickly a portfolio company can turn plans into measurable results. A strong CFO builds systems that produce accurate data, uses that data to make sound decisions, and keeps both the CEO and investors aligned on what’s next. When […]
Interim CFO Private Equity Services: A Competitive Edge for PE Firms
Your portfolio company’s CFO just quit. Or maybe they’re simply not cutting it anymore. Either way, you need an interim executive that can handle the pressure of private equity ownership, and fast. This is where interim CFOs prove their worth. They’re not temp workers or consultants. They’re battle-tested finance executives who step in when PE […]
