IT Due Diligence: Technology, Software Industry

When a private equity firm is evaluating an acquisition target, they perform thorough due diligence before making any decisions.

One part of the due diligence process that tends to come later in the process is information technology (IT) due diligence. While important in any industry, this practice is particularly apropos for companies in the technology software industry.

“For companies that have kept up, they can have a significant competitive advantage,” BluWave Head of Technology Houston Slatton says. “But for companies that haven’t embraced technology or managed it well, it can become a liability or a risk to their operations.”

READ MORE: What is Commercial Due Diligence?

What is the IT Due Diligence Process?

Here are the top-level steps involved with IT due diligence:

  • Preparation
  • Information Gathering
  • Asset Evaluation
  • Contract Review
  • Risk and Opportunity Identification
  • Recommendations

READ MORE: What is IT Due Diligence?

IT Due Diligence for Technology Software Companies

Here are how each of those steps could apply to due diligence being conducted on software companies:

Information Gathering

Gathering information is a rigorous process involving deep dives into the software’s architecture, databases and development practices. This phase assesses the company’s technical assets and the quality of its codebase, exploring aspects like scalability, maintainability and technical debt.

Asset Evaluation

In asset evaluation, the focus shifts to the software itself. What is the state of the product’s lifecycle? Are the technologies used up-to-date and supported? The evaluation also reviews the company’s intellectual property portfolio for patents, trademarks and copyrights that protect its innovations.

Contract Review

The contract review scrutinizes agreements with customers, vendors and partners. For software companies, this could involve licensing agreements, open-source software dependencies and third-party integrations that are essential for the company’s products and services.

Risk and Opportunity Identification

Identifying risks requires an understanding of the regulatory environment, especially for data privacy and security. What are the potential compliance liabilities? Conversely, where are the opportunities for innovation or market expansion? This step often reveals how IT can be a growth enabler or a liability.

“If you don’t use the tools well – if you don’t maintain them – a good IT diligence report is going to highlight those issues, but also will highlight those as recommendations or opportunities to drive value in the business post-close,” Slatton says.

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The final recommendations are a strategic mix of immediate actions and long-term plans. For a technology software company, this might include advice on enhancing security, improving system integration or investing in new technologies to keep the company ahead of the curve.

The IT due diligence process is integral to understanding the true value of a technology software company. It’s not just about identifying what works and what doesn’t – it’s about uncovering how the technology can drive the company forward.

Private equity firms that don’t perform thorough IT due diligence may find themselves facing unforeseen challenges down the line. But those that prioritize this step can use it to guide their investment strategy, uncover new opportunities, and ultimately, ensure that their acquisition is set up for success in the rapidly evolving tech landscape.

READ MORE: Why Mergers & Acquisitions Fail

For expert guidance through the IT due diligence process, reach out to BluWave. Our research and operations teams can connect you with the best IT due diligence experts in the industry, handpicked for your situation.

“The specialized providers in the Business Builders’ Network have in-house employees who focus on doing these types of assessments for investors,” Slatton says. “They’re seasoned technology professionals who know how to quickly assess an organization through the lens of private equity firms and other acquirers.”

Start a project with us today and we’ll provide a short list of service providers in less than 24 hours.

The Power of AI, Data Analytics in IT Due Diligence

In today’s interconnected business landscape, a company’s value and performance are largely influenced by its technological prowess.

That’s why IT due diligence is an essential component of any business transaction. IT due diligence is a key aspect of mergers and acquisitions, focusing on a comprehensive review of a company’s IT infrastructure, software, data management and cybersecurity measures.

READ MORE: What does your business need to implement AI tools?

This assessment identifies potential risks and opportunities, offering vital insights into compatibility and potential integration issues that may arise during an M&A transaction.

business analytics

The Role of AI and Data Analytics in IT Due Diligence

The emergence of Artificial Intelligence (AI) and data analytics has ushered in a new era of possibilities for IT due diligence. The capability to process large volumes of data, identify patterns, and make accurate predictions has revolutionized the traditional due diligence process, providing a more robust view of the target company’s IT landscape. These advanced technologies can illuminate potential IT risks, uncover hidden synergies and even predict the future performance and needs of the IT landscape.

The Value Proposition of AI and Data Analytics in IT Due Diligence

Incorporating AI and data analytics into the IT due diligence process offers a multitude of benefits:

  • Efficiency: AI’s capacity for rapidly processing and analyzing large data sets drastically reduces the duration of the due diligence process.
  • Accuracy: AI algorithms minimize the risk of human error, thus ensuring a more accurate analysis.
  • Predictive Power: AI’s ability to identify trends and predict future performance offers valuable foresight.
  • Cost-Effectiveness: By automating routine tasks, AI can result in significant time and cost savings.

Implementation of AI and Data Analytics in IT Due Diligence

The application of AI and data analytics in IT due diligence involves a step-by-step process:

  • Data Collection and Preparation: Comprehensive data on the target company’s IT assets and operations are gathered and meticulously cleaned and prepared.
  • Selection of AI and Data Analytical Tools: Appropriate AI and data analytics tools are chosen based on the unique needs of the due diligence process.
  • Analysis and Insight Extraction: This stage focuses on deriving meaningful insights that can guide the M&A decision-making process.
  • Reporting and Decision Making: The final stage involves presenting the findings in a comprehensible format, which can inform strategic decisions about the transaction.

Challenges and Risks in AI and Data Analytics for IT Due Diligence

While AI and data analytics offer significant benefits, their implementation isn’t without challenges:

  • Data Privacy and Security: Compliance with data privacy and security regulations is paramount during the due diligence process. It’s crucial to meet the standards set by regulations like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
  • Algorithm Bias: Algorithms can inadvertently perpetuate existing biases. Therefore, transparency and fairness in AI application must be ensured to avoid skewed analysis results.
  • Data Quality and Completeness: The quality and completeness of the data can significantly impact the success of AI and data analytics in IT due diligence. Poorly maintained or incomplete data can lead to misleading insights and flawed decision.

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The Future of AI and Data Analytics in IT Due Diligence

Looking ahead, the role of AI and data analytics in IT due diligence is set to grow:

  • Continuous Improvement in AI Technology: As AI technology evolves, we can anticipate more sophisticated tools offering deeper insights and greater accuracy, revolutionizing the M&A landscape.
  • Increasing Importance of Cybersecurity Assessment: As cyber threats proliferate, assessing a company’s cybersecurity practices is becoming increasingly crucial. AI can facilitate thorough cybersecurity risk assessment, adding an additional layer of protection during M&A transactions.
  • Real-Time Analysis and Predictive Modeling: AI advances could enable real-time analysis during IT due diligence, offering immediate insights. Improved predictive modeling capabilities could also facilitate forecasting of future IT needs, contributing to a comprehensive understanding of the target company’s potential.

To optimize the benefits of AI and data analytics in IT due diligence, organizations should consider developing internal capabilities or collaborating with external experts. With its expertise in connecting organizations with the right service providers, BluWave can be an invaluable partner in this journey. Whether you need assistance in selecting appropriate AI models, interpreting complex results, or mitigating potential risks, BluWave can guide you through the due diligence process, helping ensure successful M&A transactions.

Ready to enhance your IT due diligence process with AI and data analytics? Contact BluWave’s team today, and let us connect you to the perfect resource for your needs.

IT Due Diligence Process: Mergers and Acquisitions

Mergers and acquisitions are complex processes that require due diligence in multiple areas. Information technology (IT) due diligence – a thorough evaluation of the target company’s IT assets, systems and processes – is one important aspect.

The goal is to identify any potential risks or opportunities related to the target company’s technology and make informed decisions about the transaction.

“It’s important to understand how well a company is using technology or how much of a risk or liability it’s become to a company,” BluWave Head of Technology Houston Slatton says.

One example of something companies look out for in IT due diligence is “technical debt.”

We’re going to get into more detail, though. Let’s talk about the importance and process of IT due diligence in mergers and acquisitions, especially as it relates to private equity.

READ MORE: Hire an Interim CTO

IT Due Diligence Overview

IT due diligence in M&As typically involve the following steps:


The acquiring firm or company must define the scope of the process, identify key stakeholders and set expectations.

An IT DD team should have relevant skills and experience, set clear goals and expectations and determine the right timing for it to happen.

This lays the foundation for an efficient and transparent process from start to finish.

“To a certain degree, every company is a software company now,” Slatton says. “Technology is now critical to the functioning of every business, whether it is selling software or building widgets.”

Information Gathering

Collecting data on the target company’s IT systems, assets and processes is the next step.

This entails conducting a comprehensive review of the target company’s systems, processes and infrastructure, as well as its software and application inventory.

All of this will be crucial to helping you make informed decisions about how the assets may impact the M&A transaction.

Asset Evaluation

Now it’s time to assess the value and functionality of the IT assets.

This includes both custom-built and commercial software and applications, as well as hardware, infrastructure and data management systems.

When evaluating these, consider their functionality, reliability, scalability and compatibility with your own systems and processes. Do they add something completely new? Is there a lot of overlap?

Look at how they may impact your organization post-acquisition, too. Both in terms of cost and integration into your existing IT environment.

READ MORE: The Power of AI, Data Analytics in IT Due Diligence

Contract Review

The next step is to evaluate contracts and agreements.

This means everything from contracts with vendors to service providers to other third-party partners.

The goal is to identify potential legal and contractual risks or obligations that may impact the deal.

This will also help you negotiate better terms and conditions, if necessary.

Risk and Opportunity Identification

Identifying any potential risks or opportunities related to the target company’s IT systems, assets and processes comes next.

You might start by assessing the impact of the assets on your own organization, as well as considering any risks or opportunities associated with the transaction as a whole.


Last but not least, you will present the findings of the IT due diligence process to make the most informed decisions possible.

This may include how best to integrate the target company’s assets into your own organization. Or measures that should be taken to address any identified risks or opportunities.

This final step helps ensure that the transaction goes as smooth as possible, and everyone is on the same page once papers are signed.

The BluWave network is full of expertly vetted service providers who have helped hundreds of PE firms with IT due diligence.

“The better service providers will look at how well a company uses a tools they have and how well they have enhanced them to meet the needs of the business,” Slatton says.

Contact us to set up a scoping call, and our research and operations team will provide two or three tailor-made resources within a single business day.