REDIRECTED Bolster your network with specialized due diligence experts

One of the most challenging things about running a business, particularly in an ever-changing economic environment, is quickly finding the right-fit resources to effectively provide high-value solutions. If you’re an upmarket fund, it’s easier to tap into big groups and their A-teams because budgets allow for this spend.

But if you’re sitting squarely in the middle market, you may be better off sourcing niche, specialized individuals, or small groups who understand the nuances associated with portfolio companies of that size. This does not mean you won’t get A-players. In fact, the opposite is true. Service providers who are built for the middle market aren’t generalists: they have specific functional and resource-area expertise and come with decades of experience.

What does this look like in practice? 

Below are two examples of middle-market funds that worked with BluWave to identify specialized due diligence groups.

If you want to learn more about how we did it, and if we can provide resources for your fund or portfolio company, please get in touch!

Private Equity Interview with LaSalle Capital partner & COO Kelly Cornelis

As the daughter of a retired sportscaster, Kelly Cornelis had little knowledge of the finance world growing up on the outskirts of Chicago. She entered college at Notre Dame as an English major and stayed there until her sophomore year—when one of her professors noticed her proclivity for math and suggested she enroll in some business courses. “I was immediately drawn to the analytical aspects of finance,” she recalls. This led her to an investment management class, where she had the opportunity to manage money from the college endowment and was given 200k to track stocks and invest on their behalf. The rest, as the saying goes, was history. 

Today, she serves as a Partner and Chief Operating Officer for Lasalle Capital, where she is responsible for deal sourcing and execution, financial operations, portfolio management, and investor relations.  Kelly is also a founding member of Chicago Women in Private Equity, is a member of WAVE and PE WIN (Private Equity Women’s Investor Network) and served as a Board Member of MBBI (Midwest Business Brokers and Intermediaries) and ACG Chicago. In 2018, she was named one of mid-market M&A’s “Most Influential Women” by Mergers & Acquisitions magazine.  

I had the pleasure of sitting down with Kelly and picking her brain about appointing female CEOs, how to create value, and how to embrace change in all its various forms. 

Sean Mooney: What are some investments you are most excited about at LaSalle Capital? 

Kelly Cornelis: We are primarily focused on the food and beverage sector, and we are seeing a tremendous amount of innovation, particularly in the middle to smaller markets. Because we invest in mostly small businesses, family-owned operations, or entrepreneurs, it’s exciting to partner with these founders and support them as they grow—despite a tumultuous 2020.  

One example is our portfolio company, Fresh Origins, the leading grower of microgreens and edible flowers in the U.SIt was founded over 30 years ago by a solo entrepreneur—he basically invented the category. He started with one greenhouse, and now we have over 30 greenhouses and over two million square feet of space in San Diego, California. Recently, we promoted his right-hand person to CEO, and she is steering the company toward rapid growth, given her vast experience and deep understanding of the niche industry landscape. 

SM: The PE industry speaks generally about “value creation” continually. What does this mean to you, specifically? 

KC:  We look at this in a variety of ways, but we mostly focus on revenue, EBITA growth, and margin enhancement (implementing production efficiencies). We also try to assess the strength of the management team; then we spend time adding the right-fit experts and people to finance, operations, sales, and other areas of importance. Although this isn’t directly related to numbers, it comes through in the numbers. Simply put, strong teams made up of the right people are what enable value creation. 

SM: 2020 was quite a year for the food and beverage sector. What were some positive results of the shifting pandemic world in terms of this industry?  

KC: Our portfolio companies were extremely impacted by covid-19, as you can imagine, and as a result, we implemented crisis management tactics and protocols at many of our food businesses—which were broadly recognized as essential businesses. Three of our companies are in manufacturing, and they sell to restaurants, so after the initial shock of March 2020, we adjusted by reducing headcount (unfortunately), implementing safety procedures, while simultaneously increasing wages for employees putting themselves at risk. We even had one of our portfolio company CEOs working the production line because we had several people out sick.  But many positive things came out of the pandemic as well. We became more efficient and also entered new sales channels. All of the companies are now performing extremely well and almost back to pre-COVID sales; and I think many of the changes we have seen in consumer behavior such as grocery delivery, take-out, and meal kits and increased focus on healthier eating will stick. 

SM: How do you leverage interim executives and experts to create value within your portfolio companies? What resource areas are most “in demand” right now? 

KC: We use interim executives for various reasons: if someone leaves unexpectedly, or need specific project expertise for ERP systems. We often bring in interim CFOs before we exit a business because we need extra help with the sale process. As far as experts in demand,  covid-19 has created opportunities for new channels and new products. Using Fresh Origins again as the example, we are going into the retail channel, so we are looking for experienced sales executives and expert resources to help us take advantage of this opportunity. 

SM: Above all else, what is the one quality you always look for in a leader—whether short-term project hire or long-term for company growth? 

KC: We have seen different styles work in different situations, and not all leaders are cut from the same cloth. But the ability to problem solve is the key; being able to create solutions that move quickly and not get sidetracked or bogged down by every little obstacle that arises. 

SM: Any advice for striking that elusive work/life balance, particularly in our increasingly virtual and 24/7 world?  

KC: Being on devices all day is draining, compared to pre-pandemic when you were meeting someone in person for lunch or coffee. I’ve been trying to take technology breaks throughout the day—go for a walk or read a physical book. I don’t think we realize the impact this is having on our mental and physical health. As we move into the “new normal” we need to retain some balance and not let ourselves get sucked into our desks, our computers, and our phones. 

SM: In one sentence, what was the biggest, unexpected change in 2020 that you are embracing in 2021? 

KC: Being less scheduled, not attending kids’ birthday parties [laughs], and not commuting. 

How to Build A Resilient Company in Changing Times

Do you have a resilient company? Does it navigate shifting tides easily, or do your leaders and teams struggle with every minor disruption? What makes certain people better equipped to roll with the punches? 

According to bestselling author and ADP Researcher Marcus Buckingham: “people don’t fear change, they fear the unknown.” To use a timely example, if your company is attempting to rush back to “normal” (going into a physical office, business travel, etc.) he suggests having a concrete plan that offers visibility to senior leadership and their teams as to exactly what this will look like.  

Simply put, it’s not enough to send a company-wide email that says: “Okay folks, starting Monday, business as usual!” 

Furthermore, according to his recent study on building resilient teams: Only 17% of the workforce feels “highly resilient.” Clearly, company leaders across business types, industries, and geographies have a tremendous amount of work to do in the area of building a resilient company. 

Another interesting finding of note is the correlation between experiencing constant change and resilience. The data show that workers who experience five or more changes at work are 13.2x more likely to be resilient. 

To help make the findings actionable, Buckingham breaks down the workforce into three categories: (1) senior leaders(2) team leaders, and (3) self. For each bucket, he offers tips for how to help build resilience more effectively, based on questions posed to each group. These include things like vivid foresight and visible follow-throughanticipatory communication and psychological safety; and a sense of agency along with doing work we love 

If you’re a company leader, I highly recommend checking out the full study, or his related article What Really Makes Us Resilient in Harvard Business Review. (Bonus: Take his “Gift of Standout” assessment for free here.) 

Private Equity Interview with MiddleGround Capital founder Lauren Mulholland

What happens when a former New York investment banker and mother of two young children (with a third not far behind) decides to take a “measured risk?” First, she teams up with long-time colleagues John Stewart (no, not this onethis one) and Scot Duncan in Lexington, Kentucky; next, together they decide to build a franchise focused squarely on the middle market; and, certainly not last, in under three years they grow their private equity firm to a team of nearly 40 individuals, raise capital for three funds, and invest in ten companies within the industrial and manufacturing space. Mission accomplished? Hardly. She’s just getting started. 

This is all in a day’s work for Lauren Mulholland, founding partner of MiddleGround Capital. Speaking with her was not only enlightening but inspiring, as she and her team have opened the aperture on what’s possible for private equity investment for the “missing middle.”   

Katie Marchetti: What was the genesis of MiddleGround Capital, and what circumstances led you to that choice? 

Lauren Mulholland: For me personally, it was an opportunity to be a leader of an organization from day one, and to build a team and culture I could be truly excited about—along with partners committed to a common vision. Scot, John, and I had all worked together for nine years and have complementary skill sets, so I had confidence in our collective ability to execute against our plan. Together we had experience across all aspects of the business: sourcing, execution, back office management, and portfolio operations. 

In terms of the firm’s vision, we wanted to build a specialized franchise for the middle market.  Most private equity firms start in the lower middle market and then move up-market as they raise bigger and bigger funds. But we are taking a different approach and have committed to our investors to keep our first three flagship funds under $700M. This allows us to stay focused on the middle market, where we see substantial opportunities to acquire privately-held businesses ripe for operational improvement 

KM: I like to ask this question because it seems like a good way to understand someone’s thinking in short order. So, as an homage to Hemingway, what is your “six-word story? 

LM: Measure risk, but take your opportunities. 

KM: What was the most challenging aspect of raising your first fund and getting those first three portfolio companies? 

LM: Getting our first institutional investor was a huge milestone, but we closed three deals before we held a final close on the fund, and this fast-tracked the entire process. The more challenging part was wearing multiple hats at any given time and figuring how to be the most effective. One hour I would be focused on sourcing, the next hour fundraising, the next diligence—plus I was hiring people and constantly acquiring more office space, and this is an entirely different aspect of the business. 

KM: Speaking of hiring, do you have a professional guiding mantra or principle for “why” you make the choices you do?  

LM: I try to hire people that are smarter than I am but also have the right worth ethic. We seek out individuals who are proactive and entrepreneurial but have mastered certain skills. At the end of the day, we are a services firm in service to our Limited Partners, so it’s all about the “right fit” people. 

KM: What is technology’s role in what you do, and for the future of PE in general? 

LM: Having access to data is extremely important and gives us an edge, and I see this “data first” mindset being adopted industry-wide. As an example, we work with third parties to obtain data to help us prioritize our sourcing initiatives and optimize where we are spending our time.  We have also invested in building out a dashboard using Microsoft BI, so we have comparable analytics on all of our portfolio companies available at our fingertips, enabling us to spot trends quicker and make better decisions. For our portcos specifically, we focus on upgrading them along the tech continuum, including helping them understand and embrace automation as the manufacturing industry goes through a transformational shift 

KM: Third-party resources are a substantial part of what you offer your portcos. Any best practices for how to source and engage with third-parties so everyone wins? 

LM: We try to engage with key providers for each specific work area. In other words, “right fit experts” who have deep knowledge and functional expertise in a particular resource area. Beyond that, third-party service providers are an extension of our firm, so they have to be willing to understand our approach and our culture. This is where a firm like yours has been valuable, because, much like our approach, you have data that can easily map resources to our specific needs and even geographical areas. Finding these thirdparties quickly is also extremely important. 

KM: In ten years, where do you see the private equity industry? What has changed, for better or worse? 

LM: I think private equity’s reputation needs to change, particularly with an increasing emphasis on ESG that many firms are putting in place. PE has historically been known as a white man’s world that utilizes high leverage to financially engineer a return and doesn’t invest in its companies or people. That story and reputation is an outdated perspective, and while convenient for media narratives and PE detractors, is not the reality. 

At MiddleGround, we are working on a project right now to highlight change agents in the industry and bring to life some stories that talk about diversity, sector expertise, investing in businesses, growing jobs, and ESG efforts. My hope is that, as a community, the firms and professionals who share these shifting perspectives will come together and invest in redefining the brand of private equity. After all, if we expect our portfolio companies to continuously invest in themselves and their markets, we must be willing to do the same.

The 5 Key Ingredients To Building A Thriving Business

During my 20 years in private equity in New York, I learned quite a few lessons about what makes a thriving business and its people tick — for better or for worse. Some are driven by dollars and cents; some are motivated by a people-first philosophy that puts human beings at the center of decision-making. Many fall somewhere in between.

When I decided to spin out of the private equity world and start a company, I quickly realized how important it was to articulate my own philosophy. Otherwise, how could I lead others in any direction with a clear purpose?

Fortunately, my entrepreneurial craze turned out to be the right move, and four years later — with patience, grit, and an amazing team — we’ve exponentially grown and now serve more than 500 of the world’s top private equity firms. I believe this is in part due to a handful of “ingredients” — all of which reinforce one another and somehow ensure that we are getting back what we put in. Follow this recipe and your business will likely be the better for it:

Ingredient No. 1: Do good with good.

This is probably about as simple as it gets. I call it the “Karma School of Business”: Do good things with and for good people, and the world tends to take care of itself. It’s not necessarily the fastest path to Rome, but in my experience, this approach yields the highest percentage chance of long-term success.

The Karma School of Business principle is at the center of my company’s work, where we connect business leaders with service providers to help create a successful environment for both parties. We actively test the service providers we invite into our network for this mindset, and I consider it one of the key reasons why we have grown so quickly.

Ingredient No. 2: Work and learn hard.

Secretary Colin Powell said it well: “There are no secrets to success. It is the result of preparation, hard work, and learning from failure.” I built my career in an industry filled with many of the smartest people in the world. I most definitely was not the smartest person in most of the rooms I shared with peers. The thing that differentiated me was that I worked exceptionally hard, asked lots of questions, and sought answers from those who had already figured out the thing I needed to know.

The lesson here: Don’t recreate the wheel. Instead, ask a lot of questions, take time to learn how things operate, and then work tenaciously to make it happen.

Ingredient No. 3: Use the word ‘no.’

In our business, it’s our job to connect private equity firms with specialized third parties (e.g., boutique advisors, independent consultants, interim executives, etc.). If a resource isn’t the perfect fit, we tell them. “No” is always the best answer.

This is often hard to do, particularly if you think someone is otherwise smart, effective, and likable. But this doesn’t always mean they are the right person for the job. The trick is learning to say “No” in a self-aware and gracious way. I take a lot of time to explain how life is too short to put yourself in a bad position. To throw another quote in the mix, according to Warren Buffet, “It takes 20 years to build a reputation and five minutes to ruin it.” Your customers will thank you for saying “No” when it’s not the right situation and will remember you when it is.

The caveat to this ingredient: Do not be anti-everything. “No” can be the easiest thing in the world to say. But if you’re not being thoughtful, you can become paralyzed in the face of otherwise confidently manageable risk. Good people know the difference between an errant “no” and one that is applied with introspection and purpose.

Ingredient No. 4: Prioritize growth.

Whether you’re committed to personal growth or the growth of the business, this ingredient is vital to the health and longevity of any thriving business. The ability to learn, be agile, and always on your toes is often the difference between success and failure.

My dad had many wise sayings when I was a kid. One relevant one that comes to mind is, “The second you start to feel like you’ve figured the world out, you’re already falling behind.” Investing time and energy into constantly advancing knowledge and skills (for yourself, your employees, and your customers) will benefit you and your business in spades.

Word to the wise: Growth-oriented organizations are far more likely to retain their best employees. Your best people will eventually leave if they feel bored or stagnant.

Ingredient No. 5: Adopt a winning mindset.

When push comes to shove, at the end of the day, ingredients one through four are foundational for success. However, you still need to have a winning mindset to create a thriving business that matters. It’s imperative that you work to win for your customers, win for your stakeholders and win for your company and yourself.

To be clear, I’m not talking about a “winner takes all” mentality, where someone else is always losing. Healthy relationships are not transactional. They should be built around core commitments that are important and lead to the success of both parties.

A winning mindset means that you’re always looking for ways to ensure that both you and your peers end up ahead.

 

The 5 Key Ingredients To Building A Thriving Business originally appeared on Forbes.com.

Kyle Johnson joins BluWave as Head of Growth Marketing

This week, we announced the addition of Kyle Johnson to our leadership team as head of growth marketing. This key hire is a vital move for our company, as we continue to expand during Covid-19 while supporting business agility and economic recovery.

Johnson, who is known in industry circles as a “marketing operations game-changer,” spent the past 12 years of his career in New York City where he worked at both Fortune 500 companies as well as VC-backed startups to build and optimize various revenue-focused marketing functions. He spent the earlier years of his career at AT&T and Thomson Reuters, where he focused on marketing operations and demand generation. His functional expertise includes developing and executing marketing strategies within the robotic process automation (RPA), intelligent document processing (IDP), and legal spend analytics spaces.

While last year was certainly filled with shifts and changes, demand for our data-driven solutions skyrocketed across our more than 500 PE fund clients in diverse areas ranging from interim CFOs to due diligence groups. We’re constantly analyzing our data to understand and equip companies for the intersection of future needs with unique capabilities. Kyle will be integral in helping us communicate how we support success in the private equity industry and beyond.

About his move to Nashville and joining us, here’s what Kyle had to say: “I look forward to growing our client base and expanding BluWave’s footprint as a forward-thinking business intelligence firm for today’s leading PE funds—offering exceptional solutions for their most pressing needs. And ss a recent transplant from New York, it’s equally exciting to be part of a growing city like Nashville.”

We are so grateful to welcome Kyle to our executive leadership team and likewise look forward to growing and learning from him.

5 hacks for your personal and professional life

One of the silver linings of 2020 was my increased focus on (and confidence in) protecting my time. Spare moments were few and far between, as I, like so many parents in similar circumstances, attempted to walk the fine virtual line between my personal and professional life. A few weeks ago, BluWave spoke with a group of women in private equity to “knowledge share” and provide a space of support as we continue to navigate the “next normal.”

 

While the conversation was filled with enlightening information and helpful insights about everything from managing employee expectations to helping support portfolio companies poised for rapid growth amidst a still shifting landscape, the takeaways I most appreciated were, in essence, the simplest in theory. Even if you find just one of these useful, you will be one step closer to regaining your sanity.

 

Hack #1: Schedule a one-hour lunch in your calendar every single workday.

Whether you plan on eating a hamburger at your desk while perusing Amazon, or taking a walk around the neighborhood, do something unrelated to work that offers a refresh.

 

Hack #2: Take the time to say thank you.

Gratitude never gets old, and offering it is still the fastest gesture to remind someone you are a human—even in an increasingly virtual world. If you are looking to make saying “thank you” a programmatic part of your work life, look no further than the Thnks app, whose tagline “growing business with gratitude”, says it all.

 

Hack #3: Take a walk.

If you didn’t take a walk during your pre-scheduled lunch hour (refer to hack #1), then take one during a non-video conference or casual check-in call. Even if, like me, sometimes you only get as far as the mailbox, you’ll feel better after moving your sit bones.

 

Hack #4: Import your commute time into your virtual office life.

Translation: if you used to listen to a podcast while driving to the city, or read a book during your morning train ride, then continue to make that commute time focused on nurturing your curiosity.

 

Hack #5: Make time for catch-up calls with new entrants to the workforce.

Many of them may be flustered from the disruptions of 2020. Paying attention to these folks will ensure they perform and produce work effectively, and it also creates loyalty: an important aspect of reducing turnover and overall company success.

 

BONUS HACK: Look your best.

Looking like you’ve got it together on video calls is essential these days. Even if you’re just suiting up from the waist up, here are some colors to consider and some grooming tips to explore.

How We Did It: Healthcare Turnaround and Performance Improvement Case Study

A multi-site healthcare provider portco was in need of turnaround expertise to help improve their growth-stalled performance. Moving quickly, we worked to thoroughly understand the client’s specific turnaround needs. Tapping into our Intelligent Network, we were able to match the client with a resource who fit their exact requirements (including geographic location) and was able to efficiently start moving on the strategy. In the short-term, the PE fund was able to quickly gain confidence in the interim executive. In the long-term, the PE fund hired the candidate full-time to lead and execute the turnaround plan. 

 

For the full story, read the case study here.

How we did it: Digital marketing due diligence case study

Our PE fund client needed a resource to perform digital due diligence for an e-commerce-enabled aftermarket products business. They needed a full overview of the digital landscape, including SEM, SEO, UX, conversion path analysis, Google Analytics, and digital GTM strategy. We used our extensive experience in digital marketing due diligence to immediately connect our client with expert groups from our invitation-only Intelligent Network. They used the insights gathered from the chosen digital marketing group to make an informed decision and quickly close on the investment opportunity. Ultimately, we were able to help the client find a clear path forward. 

For the full story, read the case study here.

REDIRECTED How will people’s behavior change post-pandemic?

If someone asked who do you depend on to drive your business, how would you answer? The sales team? Marketers? R&D? Customer service? Contractors?  

In a mid-Covid world—as businesses continue to adjust to changing work environments, behaviors, and expectations—it is more critical than ever to pause and assess key drivers for future success. In other words: what actually matters. 

According to a recent article from Harvard Business Review, planning for a post-pandemic world means answering these questions honestly: 

  1. How does your business really make money?
  2. Who do you depend on to drive your business?
  3. What will people’s behavior look like after the pandemic?  

This third question is the most difficult to answer, but, with a thoughtful evaluation methodology, the authors outline how businesses can identify behavior types and subsequently predict (to a degree) behavior changes. Furthermore, they conclude: 

By wargaming different scenarios and adding in the known behaviors, you can develop a playbook to adapt regardless of what comes to pass.” 

We don’t know what 2021 holds, but it’s nice to be reminded that human behavior is dynamic and malleable. Ultimately, companies who are willing to tune-in to what motivates and compels customers will win. 

For more insights, check out HBR’s “Creating a Post-Covid Business Plan.” 

How to thrive with your lenders in 2021

As we roll up our sleeves and move full steam ahead into 2021, it is clear that many of the challenges of last year linger. In fact, many companies—particularly in the travel and hospitality sectors—still face unprecedented circumstances and continue to scramble from one problem to the next. This can often mean losing sight of long-term goals, and when it comes to your lenders and liquidity can quickly lead to major, even irrevocable, problems.

This is why companies should continue to proactively reach out to their lenders and other trusted partners during these times to enable them to become part of the solution. In my past experience as a private equity (PE) partner, I noticed that companies often waited until it was too late to contact their banks and others that could help. Their earnings had already retracted, their cash was depleted, and their options were constrained beyond repair. By the time they reached out, their lenders were often caught off guard and felt like they had no choice other than to go into crisis mode and do whatever they could to protect their loans. When this happens, owners of businesses are often left behind.

Companies need to play ahead and take action during times of crisis. If you don’t get ahead of events, they will get ahead of you. This mindset is not only critical for your internal operations, but also for your external partners – particularly your lenders. Bring your relationship bankers into the discussion early so they can help you help yourself. The sooner you get your relationship bankers involved, the more options they’ll have to maintain your equity, which is in all parties’ best interest.

Cultivate a proactive versus reactive mentality

After nearly 20 years in private equity, one of the most essential things I’ve learned during a crisis is that cash is king. If you’re not actively thinking ahead about your liquidity, it can evaporate in a moment’s notice and then your game is over. Your lenders are one of your most critical sources of liquidity during difficult times. If they feel like they are part of the solution, they will act with your (and their) best interests in mind and help you fund your operations. If they feel like you are constantly surprising or misleading them, they will clamp down and do whatever they can to salvage their loan with relatively little concern for your equity.

When I was in private equity, I developed a litmus test called the “three board meeting rule.” In the first meeting, someone says “I think there’s a problem” and the management team swears to resolve it. By the second meeting, little action is taken and someone more loudly says, “Okay, now there is really a problem.” During the third meeting, everyone is looking around at each other as things have gotten worse and worse and drastic actions then have to be taken. It pains me to admit that earlier in my career I was often the guy who waited until the third meeting. In retrospect, I never looked back on a decision and wished I took more time to address a critical need. We need to act between the first and second board meeting. Hope is not a strategy. The longer we wait, the fewer options we have.

According to a 2019 McKinsey report, companies that were more resilient during the Great Recession “prepared earlier, moved faster, and cut deeper when recessionary signs were emerging.” By the first quarter of 2008, these companies became nimble while their lower-performing peers were still adding costs. At the end of the day, crisis management is not all about cutting costs, though. It’s about maximizing cash. Cash is the fuel that gives you the options to stay afloat, repair your business, and course correct until the storm passes and calmer times return. Your relationship with your lender will play a meaningful role in your ability to maximize your cash resources.

Eliminating bias against perceived failure

Companies in crisis often have unhealthy internal dynamics that can prevent difficult but necessary decisions from being made. First, there can be a bias against taking action because that would require an admission of shortcomings. This leads to the diffusion of responsibility, which can cause a company to delay until it runs out of time and options. Second, companies’ leaders often convince themselves that they don’t need outside assistance – there’s a culture of autonomy that can develop when times are good, so these leaders insist that “we can fix it ourselves.” And third, even when companies recognize that they have a serious problem, they have meeting after meeting about it without taking concrete actions.

Partnering and building relationships across the board

In addition to cultivating strong relationships with lenders, do the same with other partners like private equity investors and third-party turnaround advisors.

Third party turnaround advisors have learned every lesson at least twice and can help you navigate your recovery with a much higher probability of success. Trusted outside advisors will cost you money, but they also bring a more objective perspective and institutional knowledge to the table, which can lead to more impartial and better-informed assessments of a company’s situation and how to deftly maneuver through challenges. Your lenders will also be comforted by you bringing outside assistance. In fact, if you don’t bring in your own advisor, they’ll likely eventually require you to use one of theirs.

Private equity investors are also a tremendous asset during difficult times. They bring capital, experience, and networks that will help you be more agile than your competition. Their portfolio companies typically view times of crisis through the lens of opportunity. PE investors have a powerful incentive to make sure their portfolio companies are doing everything they can to make the business as resilient as possible, especially in a crisis. Lenders view this affiliation and mindset positively and thus are more likely to step up for companies that are backed by PE investors than those that are not. This is why it’s no surprise that one of the reasons PE-backed companies perform better than their non-PE-backed peers amid economic contractions is their ability to take advantage of these relationships and secure capital more easily and affordably.

No matter what a company’s financial situation happens to be, the first step toward determining what needs to be done is an honest assessment of the challenges it faces. Then it’s critical to take informed action while working with your trusted partners to give you the greatest opportunity to survive and thrive.

The original version of this article appeared in CEOWorld Magazine in November, 2020.

With the long view, PE firms make steady partners through the ups and downs

When people think of the private equity (PE) industry, they often picture big Wall Street firms launching headline-grabbing takeovers of multi-billion-dollar companies. But this is a caricatured version of what PE firms actually do: forge long-term relationships with companies of all sizes across industries to help them scale and build value sustainably. In fact, according to the American Investment Council (AIC) more than 30,000 American companies (which employ 8.8 million workers and account for 5 percent of total U.S. GDP) have received PE investments, and these investments are a major engine of economic growth. Companies such as ServePro, RV Share, and EllieMae have all been turned around by private equity and are prime examples of PE’s power. 

PE-backed companies don’t just benefit from the capital provided by the firms – they’re also more resilient than their peers amid economic contractions like the one we face today. This is because PE funds not only have strong relationships with financial institutions, but also bring operational expertise, unique access to market data, and deep knowhow supporting companies throughout economic cycles. The resilience of PE-backed companies also makes them robust investment vehicles, which is why the private equity industry is a top-performing asset class in the United States.  

PE firms take the long view on companies in their portfolio, which makes them steady partners in times of crisis – as well as models for other companies that are doing their best to navigate COVID-19 and the economic fallout it has caused. Knowing the industry is a force for economic growth and stability, we should take a closer look at how it functions and what its nuances can teach companies of all types. 
 

The value of long-term relationships 

One common misconception about the PE industry is the idea that firms have strictly transactional relationships with their portfolio companies. In fact, PE firms typically develop long-term partnerships with their portcosthe average holding period in the industry was more than five years between 2012 and 2018. 

Drew Maloney is the President and CEO of the AIC – an advocacy organization which provides information about the private investment industry and its effects on the U.S. economy – and he explains that PE investors “provide capital, operational expertise, and access to wider networks and supply chains, which helps businesses grow or restructure.” While most people associate PE funds with financial investments, beyond providing access to capital, funds draw upon rich data (market studies, voice of the customer surveys, data analyticsto understand the trajectory of industries and quickly make objective, evidence-based decisions to support long-term growth.  

As Maloney puts it, PE firms are in the business of providing “long-term, patient capital.” However, any long-term business and investment plan has to acknowledge that circumstances can change rapidly. Maloney observes that PE-backed companies are “nimble, agile, and can move faster” than their peers, giving them a significant advantage when economic conditions change drastically and without warning. 

 

How the PE industry is handling COVID-19  

Earlier this year, BluWave released data which demonstrated that private equity funds have been proactively investing in their portfolio companies during COVID – not trying to cut expenses by slashing jobs and downsizing in other ways. This reflects my experience during past recessions – because funds have the long-term horizon in mind, they use their access to capital, technology, and specialized expertise to position their companies to thrive during periods of crisis while others go into defensive mode.   

Scott Plumridge is a Managing Partner at the Halifax Group, and he points out that PE firms provide “emotional, technical, tactical, and financial support to keep businesses on track” amid COVID-19. Plumridge believes the “pandemic is a great time to highlight the value of a functioning PE relationship for a lot of small to medium-sized businesses.” He says his firm has been providing critical information on best practices, forecasts and cash flow, contingency plans, and a wide range of other issues.  

According to Plumridge, the “hardest discipline” PE firms offer in the middle of a situation like COVID-19 is urging portcos to remain focused on a growth plan. As other companies have been pulling back, Plumridge points out that “We had multiple companies that launched new services or completed acquisitions.” Maloney echoes this point, explaining that companies need to be “thinking 10 years out and making decisions over the long term,” even during a period of economic uncertainty.  

 

Nothing is more important than human capital 

 Maloney outlines why PE has a solid record of helping companies through recessions: “During contractions, we have more flexible capital, which is one of the reasons PE had returns well above 10 percent during the last recession and are better positioned to ride out a downturn.” The data agree with him – an analysis of how PE-backed companies performed during the Great Recession found that they weathered the downturn better and recovered more quickly than their non-PE-backed peers.  

One reason for the higher performance of PE-backed companies is their access to financial capital. However, PE firms don’t just provide dollars. Maloney emphasizes that PE-backed companies benefit from the “wide networks and operational expertise” PE managers offer their portfolio companies. Plumridge makes a similar point: “Don’t try to do it by yourself. Seek out experts and build a team of diverse people and backgrounds. Get yourself a good set of advisors who will hold you accountable and who have a stake in your success.” 

Relationships like these are particularly important right now, as companies are confronted with one the worst economic downturns in living memory. The principles that make PE firms successful in recessions – staying calm, taking the long view, making data-driven decisions, accessing specialized advice and expertise, and searching for and quickly acting on informed growth opportunities – can guide all companies, whether they’re PE-backed or not.